Refund and Exchange Policy

Refund and Exchange Policy : 

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• - Substitution and retrieval right guaranteed to all our customers and includes all products we offer on our store.

  - All products offered on our store can be exchanged and retrieved in accordance with the terms and conditions set forth in this paper.

  - Return or replacement can be made if the product is in the same original condition as the purchase and is covered in the original cover.

  - Refund within three (3) days and replacement within seven (7) days from the date of purchase.

  - Please contact us via the contact us page or via our telephone numbers to request returns or exchanges.

  - Please photograph the product and send it with city identification, address and order number to be replaced by another product in case the product is corrupt or has a specific defect, or is not used as agreed.

  - The amount is fully refunded to the customer in case the product you came up with is completely different with the product description on the product page of our site.

  - We are not responsible for any expectations of the use of products by the customer that we do not mention on the product page of our site.

  - 30% discount or value not less than AED 25 if the customer does not want the product and has no defect or any significant problem.